This service is provided to help you go through airport procedures during your international or domestic flight with your personal VIP assistant, ensuring convenience and comfort from the moment you arrive or depart.

Booking Requirements

  • Please input your flight details at the checkout page.
  • Please input the complete name for all passengers.
  • Your passport should be valid for a minimum of 6 months from the date of departure and/or arrival.
  • Please upload your arrival documents when requested.

How to Redeem

  • You can present either a printed or mobile voucher to our staff.
  • The voucher is valid only on the date and flight specified.

Price Includes

  • Staff standby at the designated meeting point
  • Luggage assistance & escort to check-in counter
  • Guidance to Security Checkpoints & Immigration
  • Standby staff in the post-immigration area
  • Escort to the boarding gate or waiting area

Price Excludes

  • VIP line access at all counters
  • Passport and visa-related issues
  • Visa on Arrival (VOA) fees
  • Excess goods subject to customs duties

Cancellation Policy

Non-Refundable: All bookings are final and cannot be refunded upon cancellation.

Book Your Service

Passengers & Contact

IDR 10.000