Frequently Asked Questions

Yes, you can travel anywhere in Indonesia without a passport if you have a clear picture of your passport and visa stamps with arrival dates. We also provide you with a statement letter stating that your passport is with immigration.

Lembongan & Ceningan:
Usually all our Lembongan and Ceningan clients who live in Lembongan and Ceningan always send and drop off their documents at the fast boat office in Lembongan and use their fast boat which goes to Sanur port and also have offices in Sanur such as Dcamel Fast Boat, Rocky Fast Cruise to deliver documents like a passport to Bali. OurHEI SERVICE team will pick it up at their office in Sanur, you just need to deliver it to their office in Lembongan and pack it safely in an envelope or plastic. If you want to pay in cash, please include the documents. BUT if you pay non-cash, we will send you an invoice with payment method details. Please send and write to: HEI SERVICE
Nusa Penida: This also applies to those who live in NUSA PENIDA, you just need to drop it off and pack it safely at the fast boat office in NUSA PENIDA which goes to Sanur Port and has an office in Sanur, so our HEI SERVICE team will pick it up at their office in Sanur.

YES, we provide tour package in Bali. Please book directly to our website or contact us for more details.

YES, we provide Meet and Greet airport assistance not only in Bali but also Surabaya, Yogyakarta, Jakarta. Please book directly to our website or contact us for more details.

Limited liability Company with foreign direct investment ranging from 1-100%

Yes, as a foreigner you can set up a foreign-owned company (PT PMA) in Indonesia if your business field is entirely open to foreigners.

Depending on your business requirements, preferences, and the nature of your business. There are 3 company types you can choose
Local Company (PT): 100% local ownership.
Foreign Company (PT PMA): can be entirely owned by foreigners, however, restrictions in business sectors apply
Representative Office: a branch of parent company overseas whose purpose is to conduct marketing-related activities without generating income or profits

Limited liability Company with 100% local / domestic direct investment

CV (Commanditer Vennootschap) is a proprietary business entity that houses several individuals to run a business.

Yes, in a foreign-owned (PT PMA) company, a foreigner can be a director or a commissioner.

To provide you with accurate pricing information for our company registration service, we consider the complexities of your inquiries and the dynamic nature of regulations in Indonesia. As a result, the pricing for the services may vary accordingly. For detailed information, please contact our consultants or check in our website regarding of the price.

Minimum should be 2 shareholders

Yes, if it is PT PMA

Yes, it’s Available

No

Director: Take responsibility and make every decision for the company.
Commissioner: Supervise and monitor the work of the Directors to make sure every activity is done and the decisions made are in coherence with the Shareholders’ goals.

No

There is no maximum requirement, however for a small company we would recommend having 2-3 Directors and appoint a President Director.

Yes

A low cost set of services that facilitate remote working while maintaining a business address to present to customers

NIB or Nomor Induk Berusaha is the business identity number.

KPPA is representative office

No, Representative Offices must be situated in the provincial capital, e.g. Jakarta, Bandung, Surabaya, Denpasar, Semarang, etc.

Yes

Laporan Kegiatan Penanaman Modal or the Quarterly Investment Activity Report.

Only if your company generates more than IDR 4.8 billion in revenue annually.

0.5% of annual revenue for the first 3 years, and after 3 years tax rate 11% - 22% of annual profit afterwards.

Any changes in the Deed of Incorporation will result in deed amendment and updating the changes in the OSS system.

Tax identification number.

Employee’s health & social welfare.

No, for VOA holder maximum stay is for 60 days included extension and will need to leave the country and not possible to convert to any other type of Visa

For Visa on Arrival (VOA) Extension YES, each extension will need to do biometrics, for b211 visa / visit visa single entry for every 1st extension only.

KITAS/ ITAS is the Indonesian Limited Stay Permit.

Yes of course. Your ITAS can be extended for up to five years.

Unfortunately, it will not possible, for the KITAS extension Physical passport and Biometrics is required

No, you cannot. Business visa can only use for business purposes such as attending business meetings, seminars, exhibitions, or training. To work in Indonesia, you are required to apply for a work permit as well as a limited (ITAS) or permanent (ITAP) stay permit.

Difficulty level depends on your country of origin. Indonesia has a list of restricted countries, including Afghanistan, Guinea, Israel, North Korea, Cameroon, Liberia, Niger, Nigeria, and Somalia. Citizens from those countries will find the process complicated and difficult and with a high possibility that their application will be rejected.

It is the type of KITAS you’ll get if you work for a company established in Indonesia.

No, you are only allowed to work for the company that sponsors your ITAS.

The Dependent KITAS

Yes, you will receive an administrative penalty for delaying or not correctly and promptly filing the tax report. To avoid this, it is best to hire a local third party to handle your taxation matters in Indonesia such as HEI SERVICE.

Yes, it is mandatory to submit monthly and annual tax reports even if your company does not have any business activities, thus zero taxes.

The deadline for an individual tax return is 31 March and for corporate tax return is 30 of April. A corporate tax return must be lodged within four months after the end of the calendar year or taxable year.